Delivery is the most important aspect of any product-based service providing industry & same is the case with us at Storemeds.Online wherein we don't let any compromises come in between our delivery promises and our customers' expectations.
All the products are processed, packed & made ready almost an hour ahead of the shipping deadlines. Then the same is passed on to our trusted courier partners such as FedEx, USPS, DHL, UPS, etc. who bear all the reputed tags in their own respective circle. Thus, we insure a speedy and careful delivery of all the products ordered from us.
Now, in some cases, when the customers don't find the results of the products as assuring as they expected and if they figure out about it real quick, like in a matter of few days, then also just to assure our customers of our goodwill and strong belief in building cordial relations we provide complete refunds for the products or part of the products returned thereafter.
All our refund related policies are governed by the statutes of Consumer Contracts pertaining to Information, Cancellation or Additional charges; which states that it is important for the customers to inform the supplier about any such return related issues on the very next day of delivery.
If the item is sealed for the sake of health and hygiene & it gets unsealed by you; it would not be returned. If you damage the items delivered to you anyway then we have a right to deduct the loss from the refund issued to you. If the items returned by you are not in the saleable condition then we are not liable to pay you the refunds.
HOW TO RETURN THE PRODUCT
After registering your return request with the customer executive by phone call or email, you are required to return the package containing the products by post. All the charges incurred by you in returning the package will also be refunded completely.
How & When the Refund is Processed
The refund is always credited to the same account or Debit & Credit card which has been used for the transaction. All the refunds are initiated and completed within 1 working day after we receive the products to our end in good condition.